AI Glossary
Conversational AI
Technologies that enable human-like conversations in natural language.
Definition
Conversational AI encompasses technologies that enable human-like conversations in natural language – chatbots, voice assistants, and virtual assistants. It combines speech recognition, natural language understanding (NLU), and language generation to answer questions, execute tasks, or provide advice. Conversational AI is the foundation of many customer service and assistant systems.
Related Terms
Sources: CNET AI Terms Glossary