Conversational AI encompasses technologies that enable human-like conversations in natural language – chatbots, voice assistants, and virtual assistants. It combines speech recognition, natural language understanding (NLU), and language generation to answer questions, execute tasks, or provide advice. Conversational AI is the foundation of many customer service and assistant systems.
In short
What is conversational AI?
Conversational AI encompasses technologies that enable human-like conversations in natural language – such as chatbots and voice assistants. It combines speech recognition, natural language understanding, and language generation, and is the foundation of many customer service systems.
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