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Evoya Bot

Evoya Bot answers questions, uses your knowledge, and takes on tasks – around the clock, on every channel.
Evoya Bot chat widget on a website

What Evoya Bot brings to the table

Five capabilities that turn a chat window into a digital employee.

AI models as needed: CH, EU or USA

Sensitive requests can be processed entirely via Swiss AI – with data storage in Switzerland. For other use cases, European or US models are available.

Switzerland (sensitive) EU USA

Available on every channel

Website, Microsoft Teams, Slack, and other channels – Evoya Bot answers wherever your users are.

Answers from your own knowledge

Websites, PDFs, Word files, and internal documents as the basis – no generic AI answers.

More than just answers

In the background, agents capture requests, trigger actions, and forward information.

Connected to your systems

Connected via interfaces to CRM, email, or internal applications – for structured follow-up actions.

How Evoya Bot helps users

Three building blocks that turn a question into a solved task.

Channels
Knowledge
Agents
Evoya Bot holding a personalized conversation with a website visitor

Digital help right where questions arise

Evoya Bot acts like a digital employee. It supports visitors on the website, but can also be integrated into other channels such as Microsoft Teams or Slack. Users get fast, targeted answers – around the clock.

Evoya Bot updating its knowledge sources in real time

Answers from your own content

Evoya Bot uses stored knowledge sources such as websites, PDFs, Word files, or internal documents. Answers are based on your content, not on generic AI knowledge.

Evoya Bot connected to CRM, e-commerce, and ticketing systems

AI agents handle tasks in the background

Behind Evoya Bot, AI agents work to automatically execute tasks: capturing requests, triggering actions, summarizing conversations, or forwarding information directly to CRM, email, and other systems. Learn more about how this works on the AI Agents page.

Where Evoya Bot makes the difference

These examples show how different teams benefit from a digital assistant.

Administration
Customer Service
Sales
HR
IT & Support
E-Commerce

Answering citizen inquiries around the clock

Whether opening hours, address changes, building permits, or forms: common administrative inquiries from municipalities are answered automatically – independent of counter hours.

Answering inquiries instantly

Frequent customer questions are answered automatically around the clock – without waiting times and without additional capacity.

Answering product questions – and forwarding leads directly

The bot knows your website and product data, answers related questions, and recognizes visitors ready to buy. For a qualified lead, it automatically sends an email with the contact details to your sales team.

Clarifying internal questions automatically

Employees get immediate answers about templates, policies, or internal procedures – directly in Teams or Slack.

First point of contact for support requests

Common technical questions are answered automatically, more complex cases are forwarded to the right team member.

Product advice without waiting

Customers get instant answers about products, availability, and orders – directly in the shop.

Evoya Chat - Full control over where data is processed

Full control over your data

You decide where your data is processed: in Switzerland, in Europe, in the USA, or on-premise on your own infrastructure. By default, we host in ISO-certified Swiss data centers – compliant with the Swiss Data Protection Act and GDPR. And in every case: your inputs are never used to train AI models.

More on Security & Privacy

Automate your business processes with Evoya Bot now

Start for free or let us show you in a demo how Evoya Bot takes the load off your website and digital channels.

Frequently Asked Questions About Evoya Bot

Evoya Bot is an AI-based assistant that answers questions based on your own knowledge sources and handles tasks in the background, such as capturing requests or triggering actions.
Evoya Bot can be embedded on the website as well as in other digital channels such as Microsoft Teams or Slack – wherever users ask questions.
Evoya Bot uses stored knowledge sources such as websites, PDFs, Word files, or internal documents. Answers are based on your content, not on generic AI knowledge.
Yes, behind Evoya Bot, agents work that execute tasks and processes: capturing requests, triggering actions, summarizing conversations, or forwarding information.
Depending on the use case, Swiss, European, or US AI models are available. Sensitive content can be processed entirely via Swiss AI, with data storage in ISO-certified Swiss data centers.
Yes, via interfaces, Evoya Bot can be connected to CRM systems, email systems, or internal applications – for structured data and concrete follow-up actions.
With pre-configured templates, Evoya Bot is ready for use within a short time. Individual connections to knowledge sources and systems require a bit more setup time depending on complexity.
We bill based on usage – without hidden costs or rigid licensing models. Details on our pricing can be found on the pricing page.