Automate recurring email workflows – from the inbox to further processing.
Connect existing mailboxes via IMAP and SMTP – without migration or additional software.
Emails are recognized, flagged, moved, or forwarded based on your own categories.
AI agents read, answer, and send emails in your usual quality and tone.
Agents draw on your documents, policies, and data sources when replying – for answers that truly fit your company.
Processed by default in ISO-certified Swiss data centers, compliant with the Swiss Data Protection Act and GDPR.
Concrete examples of how AI agents independently answer recurring requests using your knowledge.
A large share of inquiries to info@ or support@ concerns topics already answered on the website or in FAQs. The agent recognizes such requests, draws on the same sources, and answers them directly – more complex cases are automatically forwarded to the right person.
Questions about prices, availability, or products are answered directly by the agent using information from price lists and product data sheets – or promising leads are immediately forwarded to the responsible salesperson.
Incoming applications are pre-sorted according to defined criteria. Frequent follow-up questions about open positions – such as workload or the application process – are answered independently by the agent based on the job posting.
Recurring questions about payment deadlines, open items, or invoice details are answered by the agent using your accounts receivable and payable data – invoices and receipts are automatically extracted and handed over to the ERP system.
The agent reliably recognizes critical incident reports and immediately forwards them to the responsible team member. Standard requests such as password resets or known issues are answered directly with the solution from your knowledge base.
Whether opening hours, forms, registration deadlines, or internal directives: recurring inquiries to general mailboxes such as info@ are answered independently by the agent using knowledge from the website and internal documents – without anyone having to read every email individually.
Behind Evoya Mail, AI agents work independently in the mailbox: they clear the inbox, sort incoming messages, and draw on your company knowledge in the process – such as documents, policies, or other data sources.
Learn more about Evoya Agents
You decide where your data is processed: in Switzerland, in Europe, in the USA, or on-premise on your own infrastructure. By default, we host in ISO-certified Swiss data centers – compliant with the Swiss Data Protection Act and GDPR. And in every case: your inputs are never used to train AI models.
More on Security & PrivacyNo rigid licensing models, no hidden costs. We bill fairly based on actual usage.
