AI in retail: how Inno-Pack GmbH works with secure AI workspaces by Evoya AI
Inno-Pack · Project overview ·
The project at a glance
Inno-Pack GmbH is a Swiss specialist for packaging materials with a warehouse in Villmergen (canton of Aargau). In its online shop, companies, trade businesses and public institutions find everything for shipping, storage and transport: from boxes, adhesive tapes and films to big bags, gift packaging and custom packaging.
For the team's daily work, Inno-Pack relies on secure AI workspaces by Evoya AI. Staff use AI for texts, communication and research on a protected platform instead of private accounts in public AI tools.
- Client
- Inno-Pack GmbH, Villmergen
- Sector
- Retail, packaging materials, online shop
- Use case
- AI for the team's daily tasks
- Solution
- Secure AI workspaces on the Evoya platform
- Customers
- Companies, trade, public institutions
- Requirement
- Secure, privacy-compliant use
Starting point: many products, many enquiries, new regulations
A retailer with a wide range of packaging materials has a lot of writing to do: product information, replies to customer enquiries, quotes and announcements. On top of that come new regulations such as the EU Packaging and Packaging Waste Regulation (PPWR), which need to be explained to customers.
Inno-Pack wanted to use AI for these tasks, but securely: with shared access that keeps customer and business data protected.
The solution: secure AI workspaces for the team
The team works in protected AI workspaces on the Evoya platform. Typical tasks in retail:
- Product texts: drafting and standardising descriptions for the online shop.
- Customer communication: writing emails and quotes faster.
- Explaining specialist topics: summarising regulations such as the PPWR in plain language.
- Translations: preparing texts for customers in other language regions.
Over 30 AI models are available, including the Swiss model Apertus.
Data protection: customer and business data stay protected
Everyone works on the same platform instead of private accounts. Data is processed with Swiss or European AI, in line with the Swiss FADP and the GDPR, and never used for AI training.
Results: work faster, stay secure
- AI for the whole team: one shared, secure access instead of private accounts.
- Less writing effort: product texts, emails and quotes are created faster.
- Expertise at hand: complex regulations are summarised clearly.
- Privacy-compliant: Swiss or European AI, never used for AI training.
Read more: The Evoya platform · AI for SMEs · AI in e-commerce
Frequently asked questions about the project
AI workspaces are protected work areas on the Evoya platform where teams work with AI. Data is processed with Swiss or European AI and never used for AI training.
For example for product texts, customer communication, quotes, translations and summaries of specialist topics such as new regulations.
Private accounts in public AI tools hand over customer and business data. Shared, protected access ensures the company stays in control of its data.
Over 30 AI models, including the Swiss model Apertus, so the right model can be chosen for every task.
Yes. The Evoya platform is designed for teams of any size. Learn more under AI for SMEs.
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