AI workshop for the Municipality of Dagmersellen: custom AI agents for administrative tasks

Municipality of Dagmersellen · Project overview ·
The project at a glance
Evoya AI ran a half-day AI workshop for the Municipality of Dagmersellen (Canton of Lucerne). Over 30 employees from various departments of the municipal administration received a compact introduction to AI and put what they learned into practice straight away.
With guidance, each participant built their own working AI agent for their area of work.
- Client
- Municipality of Dagmersellen (LU)
- Sector
- Public administration and municipal services
- Format
- Half-day workshop held in one morning
- Participants
- Over 30 municipal administration employees
- Focus
- Custom AI agents for administrative tasks
Starting point: a practical introduction to AI for the whole administration
The Municipality of Dagmersellen wanted to give its employees a practical introduction to artificial intelligence.
The group was large and mixed: over 30 employees from various departments took part, some with a technical background and some without. The format had to work for everyone and fit into half a day.
Goal: identify uses for the municipality and try them out
- Understand the basics: participants should know what AI is and what it can do.
- Explore uses in administration: show concrete applications for the municipal administration.
- Apply it: put the knowledge into practice and gain first-hand experience with AI.
How the workshop worked: introduction, demonstration, own agent
Evoya AI tailored the workshop to the municipality. The focus was on AI tools relevant to administration and their benefit in daily work. The morning had three parts:
- Compact introduction to AI: basics and key terms.
- Practical tool demonstration: AI tools shown on administrative tasks.
- Guided agent development: each participant built an AI agent for a specific task, such as handling enquiries from residents or creating documents.
Results: an AI agent for every area of work
All participants left the workshop with a working AI agent they had built themselves for their own area of work. Feedback was consistently positive.
Participants particularly valued:
- the direct link to administrative tasks,
- the chance to experiment with what they had learned straight away.
Participants came away with concrete ideas for working more efficiently in their areas and are planning to bring AI tools into their daily routines.
Related topics: Workshop: AI in practice · AI for the public sector
Frequently asked questions about the project
The workshop lasted half a day and took place in one morning.
Over 30 employees from various departments of the Dagmersellen municipal administration, with and without a technical background.
With guidance, each participant built their own working AI agent for a task from their area of work, for example handling enquiries from residents or creating documents.
A compact introduction to AI was followed by a practical demonstration of AI tools. Participants then built their own AI agents with guidance.
Plan an AI workshop for your administration
We tailor content and exercises to your organisation so that your employees can try AI on their own tasks.