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AI workshop for the Municipality of Dagmersellen: custom AI agents for administrative tasks

AI workshop at the Municipality of Dagmersellen: participants working on laptops, with the exercise “Getting to know the workspace” on screen

Municipality of Dagmersellen · Project overview ·

The project at a glance

Evoya AI ran a half-day AI workshop for the Municipality of Dagmersellen (Canton of Lucerne). Over 30 employees from various departments of the municipal administration received a compact introduction to AI and put what they learned into practice straight away.

With guidance, each participant built their own working AI agent for their area of work.

Client
Municipality of Dagmersellen (LU)
Sector
Public administration and municipal services
Format
Half-day workshop held in one morning
Participants
Over 30 municipal administration employees
Focus
Custom AI agents for administrative tasks

Starting point: a practical introduction to AI for the whole administration

The Municipality of Dagmersellen wanted to give its employees a practical introduction to artificial intelligence.

The group was large and mixed: over 30 employees from various departments took part, some with a technical background and some without. The format had to work for everyone and fit into half a day.

Goal: identify uses for the municipality and try them out

  • Understand the basics: participants should know what AI is and what it can do.
  • Explore uses in administration: show concrete applications for the municipal administration.
  • Apply it: put the knowledge into practice and gain first-hand experience with AI.

How the workshop worked: introduction, demonstration, own agent

Evoya AI tailored the workshop to the municipality. The focus was on AI tools relevant to administration and their benefit in daily work. The morning had three parts:

  • Compact introduction to AI: basics and key terms.
  • Practical tool demonstration: AI tools shown on administrative tasks.
  • Guided agent development: each participant built an AI agent for a specific task, such as handling enquiries from residents or creating documents.

Results: an AI agent for every area of work

All participants left the workshop with a working AI agent they had built themselves for their own area of work. Feedback was consistently positive.

Participants particularly valued:

  • the direct link to administrative tasks,
  • the chance to experiment with what they had learned straight away.

Participants came away with concrete ideas for working more efficiently in their areas and are planning to bring AI tools into their daily routines.

Related topics: Workshop: AI in practice · AI for the public sector

Frequently asked questions about the project

The workshop lasted half a day and took place in one morning.

Over 30 employees from various departments of the Dagmersellen municipal administration, with and without a technical background.

With guidance, each participant built their own working AI agent for a task from their area of work, for example handling enquiries from residents or creating documents.

A compact introduction to AI was followed by a practical demonstration of AI tools. Participants then built their own AI agents with guidance.

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