26. November 2024

Technological transformation in the insurance industry

A look at Switzerland's first AI premium calculator and its impact on the insurance industry.

Technological transformation in the insurance industry

In the rapidly evolving world of insurance, AI agents are playing an increasingly important role. These agents are specialized software programs that use artificial intelligence to automate tasks that would normally require human intervention. They offer not only efficiency, but also personalized customer care that is revolutionizing the traditional service approach.

Switzerland’s first AI premium calculator: a milestone

An outstanding example of the use of AI agents is the recently launched AI premium calculator PrimAI.ch, developed by Unterwaldner Versicherungen in collaboration with Evoya AI.

And this is how the AI premium calculator works: Imagine you are moving from St. Gallen to Geneva and are wondering how your health insurance premium will change. Until now, such questions could only be addressed to personal brokers or trusted providers. Thanks to AI technology combined with real-time data, such information can now simply be queried online. The premium calculator works as intuitively as a conversation with an advisor: all it needs is a zip code, year of birth and the desired deductible, and the available tariffs and insurance models are displayed in seconds. If desired, the desired offer can even be sent fully automatically by e-mail.

Transparency and independence through real-time data

PrimAI.ch uses the official data from Priminfo.ch in real time to provide transparent and independent answers. The AI agent accesses this data to provide users with up-to-date information and help them make informed decisions. Access to supplementary insurance is also to follow, as the VVG premiums vary greatly depending on the insurance company and are not openly accessible. These must be requested individually from the companies and fed into the system.

The commitment of the Evoya AI team

The Evoya AI team is proud to be part of this groundbreaking development and is continuously working on further AI solutions that make the advisory process in the insurance industry more efficient. Evoya AI’s innovative AI agent stack, which uses data from Priminfo.ch, is at the heart of this transformation.

Outlook for future innovations

Stay tuned for more innovations that will permanently change the insurance industry. Read the Handelszeitung article to find out how we are actively shaping the future of the insurance industry.