Evoya platform

Efficient customer service that inspires

Answer up to 80% of customer inquiries fully automatically. Offer 24/7 customer support, reduce waiting times and increase customer and employee satisfaction.

Advantages for your company

Turn challenges into opportunities with our advanced AI support solution.

Reduce costs

Reduce costs

Make sustainable savings by automating standard requests.

Relieve support teams

Relieve support teams

The Evoya platform works 24/7 - your teams focus on what is really important.

Increase customer satisfaction

Increase customer satisfaction

Delivering support that inspires - for permanently higher customer satisfaction.
Presence

Multi-channel and 24/7 service

Optimize your customer communication with our multi-channel and 24/7 service software.

Our solution communicates around the clock via email and chat to provide your customers with the excellent service they deserve.

Genuine

Intuitive and authentic conversations

Our software creates natural customer conversations by replicating the way people communicate.

She understands jargon, typos and context and communicates in a thoughtful and customized way to adapt to the specific needs and emotions of each client.

Multilingual

Multilingual

The Evoya platform masters more than 50 languages and demonstrates particular expertise in frequently spoken languages such as German, English, French, Italian, Spanish, Portuguese, Japanese and Chinese.

This comprehensive language competence makes it possible to ensure clear and precise communication, which reduces misunderstandings and errors in customer service.

Up2Date

Always up to date with the latest knowledge

We always use the most up-to-date data from the URLs you specify in the knowledge database.

Changes to your website and new content are recorded automatically.

Integrated

Using systems, expanding possibilities

The Evoya platform offers much more than just answering questions.
By linking it with systems such as CRM and ERP, the range of knowledge can be expanded and a wider range of tasks can be performed for you and your customers.

You always retain control over which data is used and how it is used.

Use cases

Discover use cases

Bis zu 70% der E-Mail-Verkaufskonversationen automatisiert beantworten, Angebote effektiv platzieren, den Verkauf steigern und stets zeitnah auf Kundenanfragen reagieren.
Bis zu 80% der Kundenanfragen automatisch beantworten, 24/7-Support bieten, Wartezeiten senken und die Zufriedenheit von Kunden und Mitarbeitenden erhöhen.

Test the Evoya platform now free of charge